Privacy Policy for STL Shuttle Service

Last Updated: June 29, 2025

At STL Shuttle Service (http://stlshuttleservice.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, why we collect it, and how we handle it. If you have questions, please contact us.

Who We Are

STL Shuttle Service provides reliable transportation solutions in the St. Louis area. Our website is http://stlshuttleservice.com.

What Personal Data We Collect and Why

Comments

When you leave a comment on our website, we collect:

  • Data entered in the comment form (e.g., name, email).
  • Your IP address and browser user agent string to detect spam.

We may share an anonymized string (hash) of your email with Gravatar to display your profile picture if you use their service. Gravatar’s privacy policy is available at https://automattic.com/privacy/. Once approved, your comment and profile picture are publicly visible.

Media

If you upload images, avoid including embedded location data (EXIF GPS), as other visitors can extract this information from images on our site.

Contact Forms

When you submit a contact form, we collect the information you provide (e.g., name, email, message) to respond to your inquiry. This data is used solely for customer service purposes.

Cookies

We use cookies to enhance your experience:

  • Comment Cookies: If you comment, you can opt-in to save your name, email, and website in cookies for convenience. These last one year.
  • Login Cookies: Visiting our login page sets a temporary cookie to check browser compatibility, discarded when you close your browser. Logging in sets cookies for login information and display preferences, lasting two days or one year, respectively. Selecting “Remember Me” extends login cookies to two weeks. Logging out removes these cookies.
  • Article Editing Cookies: Editing or publishing an article saves a cookie with the post ID, containing no personal data, expiring in one day.

Embedded Content

Our site may include embedded content (e.g., videos, images) from other websites. These sites may collect data, use cookies, or track your interactions, behaving as if you visited their site directly. Review their privacy policies for details.

Analytics

We use analytics tools to understand website usage and improve our services. These tools may collect anonymized data like browsing patterns.

Who We Share Your Data With

We do not sell your data. Data may be shared with:

  • Automated spam detection services for comment moderation.
  • Third-party services (e.g., Gravatar, analytics providers) as described above.

How Long We Retain Your Data

  • Comments: Comments and metadata are retained indefinitely for automatic approval of follow-up comments.
  • User Profiles: Registered users’ personal information is stored in their profiles and retained until deleted by the user or administrator.
  • Contact Form Data: Retained as needed for customer service, typically up to one year.

Your Rights Over Your Data

If you have an account or have left comments, you can:

  • Request an exported file of your personal data.
  • Request deletion of your personal data, except for data we must keep for administrative, legal, or security purposes.

Contact us to exercise these rights.

Where We Send Your Data

Visitor comments may be checked by an automated spam detection service. Other data is not sent to third parties unless specified.

How We Protect Your Data

We use industry-standard security measures, including encryption and secure servers, to protect your data.

Data Breach Procedures

In case of a data breach, we will:

  • Notify affected users within 72 hours.
  • Investigate and mitigate the issue.
  • Report to relevant authorities as required.

Third-Party Data

We do not receive data about you from third parties, except as part of embedded content or spam detection services.

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling with user data.

Industry Regulatory Disclosure

STL Shuttle Service complies with applicable privacy regulations, including GDPR and CCPA, where relevant. For more details, contact us.